Privacy Policy Aztec88 — Your Personal Data Protection

Welcome to the aztec88 Privacy Policy page. We understand that your personal information is a valuable trust, and we do not take this responsibility lightly. Every piece of data you provide is handled with care, stored securely, and used only for purposes you have consented to.

This policy applies to all users of the Aztec88 platform — whether you access it via the website at aztec88.bar, the Android mobile app, or the iOS app. It also covers all your interactions with our customer support team, promotional programmes, and any integrated services we offer.

1. Introduction & Data Controller

Aztec88 is the data controller responsible for processing members' personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We fully comply with the seven data protection principles set out in the Act — namely the General Principle, Notice & Choice, Disclosure, Security, Integrity, Access, and the Data Transferable Principle.

We have appointed an internal Data Protection Officer (DPO) to ensure all data processing activities at aztec88 comply with applicable legal requirements. Our team undergoes regular data protection training to ensure the highest standards of data care are consistently maintained.

2. Types of Personal Data We Collect

Aztec88 only collects data that is strictly necessary to deliver quality services to you. We do not collect data excessively or beyond the scope of our platform's operational needs.

We do not collect sensitive data such as your medical information, religious beliefs, or political views unless required by law.

3. How We Collect Data

Your personal data is collected through several different channels, depending on how you interact with the Aztec88 platform:

• Account registration: Information you provide when registering a new account, including your name, email, phone number, and password.
• KYC verification: Identity documents such as your national ID card, passport, or driver's license that you upload for identity verification.
• Financial transactions: Details related to deposits and withdrawals, including your bank account information.
• Platform usage: Data collected automatically while you use the platform — including cookies, activity logs, and app performance data.
• Support communications: Information you share when contacting our customer support team via live chat or email.
• Promotions & contests: Data you voluntarily provide when participating in promotional programmes or contests organised by Aztec88.

4. Purpose of Data Use

Aztec88 uses your personal data solely for the purposes stated and communicated to you. We will not use your data for any other purpose without obtaining fresh consent from you.

• Account management: Create, verify, and maintain your account on the aztec88 platform.
• Payment processing: Processing deposits, withdrawals, and maintaining accurate transaction records.
• Identity verification (KYC): To comply with anti-money laundering (AML) legal requirements and verify your eligibility to use the platform.
• Platform security: Identify and prevent fraud, unauthorized access, and platform abuse.
• Service communications: Send important notifications related to your account, transactions, and platform updates.
• Customer support: Handle your inquiries and complaints more efficiently based on your account records.
• Marketing (with consent): Send promotional information, bonus offers, and event notifications if you have consented to receive marketing communications.
• Product improvement: Analyze aggregated usage data to improve platform quality and user experience.

5. Data Retention Period

Aztec88 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law. The following are our data retention period guidelines:

• Active account data: Retained for as long as your account remains active on the Aztec88 platform.
• Financial transaction data: Retained for a minimum of 7 years after the transaction occurs, in line with Malaysia's financial legal requirements.
• KYC Documents: Retained for 5 years after your business relationship with us ends, in accordance with AML legal requirements.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Marketing data: Retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted using methods that comply with information security standards. Deleted data cannot be recovered.

6. Data Sharing & Disclosure

Aztec88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is only shared in the following limited and legitimate situations:

• Service providers: Companies that help us operate the platform, such as payment processors, cloud service providers, and analytics platforms — all bound by strict confidentiality agreements.
• Legal requirements: When required by court order, regulatory directive, or applicable laws in Malaysia.
• Fraud prevention: With fraud prevention agencies or financial institutions to verify identity and prevent illegal activity.
• Business transfers: In the event of a merger, acquisition, or sale of aztec88 assets, your data may be transferred to the new entity — you will be notified in advance.

In all data sharing situations, Aztec88 ensures that recipients of data comply with data protection standards at least equivalent to those we uphold.

7. Your Rights as a Data Subject

Under Malaysia's PDPA 2010 and international best practices, you as a data subject have the following rights regarding your personal data that we hold:

To exercise any of the above rights, please contact the aztec88 support team. We will process your request within 21 business days. Some requests may require additional identity verification to ensure the security of your account.

8. Cookies & Tracking Technologies

Aztec88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

We use the following types of cookies:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the platform to help us improve our services. Data is collected anonymously.
• Functional Cookies: Save your preferences such as language selection and display settings for a more personalized experience.
• Analytics Cookies: Help us understand overall platform usage patterns for continuous improvement.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of specific features on the Aztec88 platform.

9. Data Security Measures

Aztec88 continuously invests in the latest security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following are the key security measures we implement:

• 256-bit SSL encryption: All data transmitted between your device and aztec88 servers is protected with unbreakable military-grade SSL encryption.
• Two-factor authentication (2FA): An additional security layer that protects your account from unauthorized access even if your password is compromised.
• 24/7 Monitoring: An automated security monitoring system that operates around the clock to detect and address any cyber threats.
• Internal access controls: Only authorized personnel with legitimate job requirements may access member data, and every access is logged for audit purposes.
• Regular security assessments: Penetration testing and security audits are conducted regularly by independent third parties.
• Secure data backup: Your data is regularly backed up to a secure, separate location to ensure service continuity.

10. Children's Privacy

The aztec88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from anyone under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered an account on aztec88, please contact us immediately.

11. Privacy Policy Amendments

Aztec88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform enhancements. The "Last Updated" date at the top of this page will always reflect the most current version.

For material amendments — such as changes to how we use your data or your rights — we will notify you via:

• In-app or aztec88 website notifications
• Email to your registered address
• Prominent notices on the platform's home page

Continued use of the aztec88 platform after any amendments take effect will be considered your acceptance of the updated privacy terms.

12. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the aztec88 team is ready to listen and assist you.

You can reach us through the following channels:

• Live Chat: Available on the aztec88 platform, 24 hours a day, 7 days a week, with a response time of under 2 minutes.
• Email: Send us an email at the address listed in the footer of this website. We will respond within 1 business day.
• Help Centre: Visit the page FAQ us for answers to the most frequently asked questions about privacy and data security.

For formal requests relating to data rights (access, correction, deletion), please clearly state the type of request and include the required identity verification details. We are committed to processing all requests within 21 business days.